---
title: When Will I Receive the Payment?
description: "To understand when you will see the money in your account, please review the payment process below. Note: Make sure you have completed the startup course in the owner resources section, which is neces"
---

[Skip to content](https://help.camplify.es/en/es-help-centre/when-will-i-receive-the-payment#main-content)

- [English](https://help.camplify.es/en/es-help-centre/when-will-i-receive-the-payment)
- [Español](https://help.camplify.es/es-help-centre/cuándo-recibiré-el-pago)

English

Show submenu for translations

![camplify\_logo](https://help.camplify.es/hs-fs/hubfs/Logos/camplify-logo-light.png?width=125&height=23&name=camplify-logo-light.png)

- [ES Help Centre](https://www.camplify.es/)

Open main navigation

Close main navigation

- [ES Help Centre](https://www.camplify.es/)
- - [English](https://help.camplify.es/en/es-help-centre/when-will-i-receive-the-payment)
    - [Español](https://help.camplify.es/es-help-centre/cuándo-recibiré-el-pago)

  English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [ES Help Centre](https://help.camplify.es/en/es-help-centre?hsLang=en)
2. [Owner](https://help.camplify.es/en/es-help-centre/owner?hsLang=en)
3. [How are payments processed for owners?](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#how-are-payments-processed-for-owners)

# When Will I Receive the Payment?

### To understand when you will see the money in your account, please review the payment process below

**Prerequisites (check beforehand)**

- Check that you have **completed the startup course** in the landlord resources section, which is required to receive payments for your rentals.
- **Check if you have any outstanding Identity Verification** (KYC) with Adyen. See: **[*All about identity verification with Adyen on Camplify*](https://help.camplify.es/es-help-centre/c%C3%B3mo-verificar-tu-identidad-seg%C3%BAn-tu-tipo-de-cuenta?_gl=1*1g73xiy*_up*MQ..*_ga*NTI1NzY2NTk2LjE2OTY2MDEwMTE.*_ga_WJX3HQFVRN*czE3NjExNDU4MTQkbzQ5JGcwJHQxNzYxMTQ1ODE0JGo2MCRsMCRoMA..&hsLang=es#q13)**
- **Correct bank details** : Updated IBAN in **My Account \> Account Details** .

**Payment schedule**

Landlord payments are made weekly on Thursdays.

- **Initial Payment:** 50% of the amount on Thursday once the reservation has already started, this is what we call initial payment.
- **Final Payment:**  The remaining 50% is paid on Thursday after the reservation is completed; this is what we call the final payment.

If a booking lasts less than a week and falls between two Thursdays, payment will be made on the first Thursday after the booking ends.

**Modified Reservations**  
If the reservation was modified after the first payment was made, the second payment will be adjusted accordingly.

**When will I see the deposit in my bank account?**

Payments are immediate, but depending on your bank, it may take a few days to reach your account.

**Have you not received a payment?**

Check the following in your **Camplify dashboard** :

- **Check if the "Confirm your identity" box appears** .
  
    - If you see the **“Identify me now”** button , it means **you haven’t yet completed verification with Adyen** .
    - If it does not appear, the verification is already completed or under review.
- Please verify that your **bank details (IBAN)** are correct in **My Account \> Account Details**
- Make sure you have completed the **startup course** (in the Owner Resources section).

**If more than two weeks** have passed since the expected date and you haven't received it, please write to us at **support@camplify.es** so we can review it with you.

- [Hirers](https://help.camplify.es/en/es-help-centre/hirers?hsLang=en#main-content)

    - [Paying for a booking](https://help.camplify.es/en/es-help-centre/hirers?hsLang=en#paying-for-a-booking)
    - [Damage Protection Cover & Excess](https://help.camplify.es/en/es-help-centre/hirers?hsLang=en#damage-protection-cover-excess)
    - [Make a booking](https://help.camplify.es/en/es-help-centre/hirers?hsLang=en#make-a-booking)
    - [Manage your booking](https://help.camplify.es/en/es-help-centre/hirers?hsLang=en#manage-your-booking)
- [General enquiries](https://help.camplify.es/en/es-help-centre/general-enquiries?hsLang=en#main-content)

    - [First steps](https://help.camplify.es/en/es-help-centre/general-enquiries?hsLang=en#first-steps)
- [Owner](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#main-content)

    - [Manage your Account](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#manage-your-account)
    - [How are payments processed for owners?](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#how-are-payments-processed-for-owners)
    - [Preventing damage](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#preventing-damage)
    - [Managing Bookings](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#managing-bookings)
    - [Joining Camplify](https://help.camplify.es/en/es-help-centre/owner?hsLang=en#joining-camplify)

[![Camplify logo](https://help.camplify.es/hs-fs/hubfs/camplify-blue-rgb.png?width=1970&height=445&name=camplify-blue-rgb.png "Camplify logo")](https://www.camplify.com.au/)

Camplify Holdings Limited

[camplify.es](https://www.camplify.es/)